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Spa etiquette

We want to ensure that your booking runs as smoothly as possible from start to finish, so we've highlighted some key information to ensure you know what to expect each step of the way.

Arrival

We will aim to arrive at least 15 minutes early to ensure adequate set up time. We ask you to kindly factor this into the schedule.

Space

We provide all equipment for the treatments including towels, massage bed and products. The only thing that we ask is that the space has sufficient lighting, access to water and electrical points.

Hygiene

We ask that you please shower before your appointment for hygiene reasons.

Minimum treatment time

We service all areas of the island at no additional cost to the treatment, however, there is a minimum booking time of 60 minutes.

Cancellation

Cancellation of less than 12 hours' notice will incur a 100% cancellation fee.

Consultation

Your treatment will include a full consultation to ensure you receive the most personalised service. If you have any allergies, medical conditions or are pregnant, please let us know in advance.

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